We accept american express, visa and mastercard.
Check out is from 9 am – 11 am and check in is between 3 pm – 9 pm.
Cancellation policy for standard rate:
Cancellation 3 days before arrival – FREE
Cancellation 2 – 1 day before arrival – 100 % charge from first night
Cancellation less than 1 day before arrival or NO SHOW – 100 % charge from whole amount
Before completing the booking you need to provide your credit card details. We make the pre-authorization with the card 14 days before your arrival as a guarantee for your stay. Upon your arrival you can choose the payment method – the pre-authorization can be finished or you can pay with a different card or by cash in EUR/CZK (in these cases the pre-authorization would be cancelled). If you decide to cancel the reservation, the pre-authorization will be of course cancelled as well – according to the cancellation policy.
Preauthorization is the practice within the banking industry of verifying electronic transactions initiated with a debit card or credit card and holding this balance as unavailable until the merchant clears the transaction.
Cancellation policy for nonrefundable rate:
There is NO refund in case of the cancellation of the reservation. Nonrefundable reservation means, that is paid right after the reservation is made.